Under LGPD, when the processing of personal data is a condition for the provision of a service, the data owner shall be prominently informed about it and about the means by which he/she may exercise his/her rights, such as: (i) confirmation of the existence of processing; (ii) access to data; (iii) correction of incomplete, inaccurate or outdated data; (iv) anonymization, blocking or elimination of unnecessary, excessive or processed data in disagreement with the provisions of LGPD; (v) portability of the data to another service or product supplier, upon express request, in accordance with the regulation of the national authority, and observing the commercial and industrial secrecy; (vi) deletion of personal data processed with the consent of the data owner, except in some cases provide for in the LGPD; (vii) information of the public and private entities with which the controller performed shared use of data; (viii) information on the possibility of not providing consent and on the consequences of refusal; (ix) revocation of consent, pursuant to LGPD.
The Federal Constitution grants the fundamental rights on privacy and intimacy and guarantees individuals the right to be indemnified in case of infringement of such fundamental rights. Based on such principles, individuals are entitled to adopt judicial measures to protect their personal data and to claim compensation for material and moral damages which may be caused by violation of privacy and intimacy. In addition to the Brazilian Federal Constitution, the Brazilian Civil Code also establishes the inviolability of individuals' privacy and allows them to seek judicial remedies.
Under MCI, the following rights are guaranteed to users: (i) inviolability of intimacy and private life, its protection and indemnity for material or moral damage resulting from its violation; (ii) inviolability and confidentiality of the flow of your communications over the internet, except by court order, as provided by law; (iii) inviolability and confidentiality of your stored private communications, except by court order; (iv) non-suspension of the internet connection, except by direct debit resulting from its use; (v) maintaining the contracted quality of the internet connection; (vi) clear and complete information contained in the service provision contracts, with details on the protection regime for connection records and access records to internet applications, as well as on network management practices that may affect their quality; (vii) failure to provide third parties with your personal data, including connection records, and access to internet applications, except with free, express and informed consent or in the cases provided for by law; (viii) clear and complete information about the collection, use, storage, treatment and protection of your personal data, which can only be used for purposes that: justify their collection; are not prohibited by law; and are specified in the service provision contracts or in terms of using internet applications; (ix) express consent on the collection, use, storage and treatment of personal data, which must occur in a detached manner from the other contractual clauses; (x) definitive exclusion of personal data that you have provided to a particular internet application, at your request, at the end of the relationship between the parties, except for the cases of mandatory record keeping provided for in the MCI; (xi) publicity and clarity of any policies for the use of internet connection providers and internet applications; (xii) accessibility, considering the physical-motor, perceptual, sensory, intellectual and mental characteristics of the user, under the terms of the law; and (xiii) application of consumer protection and defense rules in consumer relations carried out on the internet.
The Consumer Code establishes that consumers shall be notified in writing about their inclusion in a consumer registry or database. They shall also have access to the information existing in registrations, records, records, and personal and consumer data filed about it, as well as about their respective sources and are entitled to access, correct, update or exclude their personal data available in any consumer registry or database.
The Banking Secrecy Act and the Information Access Act guarantee the right to inviolability of information about banking activities and personal and confidential information concerning the public administration, except upon a court decision and only for crime investigations.